Terms of service

Terms of Service

Last Updated: May 26, 2026

Welcome to Nexvora AI. Please read these Terms of Service carefully before using our services. By accessing or using our services, you agree to be bound by these terms.

1. Overview

Nexvora AI ("we," "us," or "our") provides AI-powered Software-as-a-Service (SaaS) subscription products, including theĀ Starter PlanĀ andĀ Pro Plan. The specific features and functionalities of each plan are described on our website at the time of subscription.

2. Account Registration & Security

  • You must provide accurate, complete, and current information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • You must notify us immediately at support@alltheluxora.com if you suspect any unauthorized use of your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscription Plans & Payment

  • We offer two subscription tiers:Ā Starter PlanĀ andĀ Pro Plan, priced as listed on our website.
  • All fees are charged in US Dollars (USD) and are due at the start of each billing cycle.
  • Payments are processed securely through third-party payment providers.

4. Auto-Renewal & Cancellation

  • Subscriptions automatically renew at the end of each billing period (monthly or annually) unless cancelled prior to the renewal date.
  • You may cancel your subscription at any time through your account settings. Access to the service will continue until the end of the current billing period.
  • No additional charges will be incurred after cancellation, but fees already paid are non-refundable (see Refund Policy below).

5. Refund Policy

  • All subscription fees areĀ non-refundableĀ once charged.
  • If a significant service outage or technical failure caused by Nexvora AI prevents you from using the service, you may contact us within 7 days to request a review of your case.
  • For exceptional circumstances, please reach out to support@alltheluxora.com and we will work with you to find a fair resolution.

6. Intellectual Property

  • All content, software, algorithms, designs, trademarks, and materials on the Nexvora AI platform are our exclusive property and are protected by applicable intellectual property laws.
  • You may not copy, modify, distribute, sell, or exploit any part of our platform without our prior written consent.
  • Any data or content you upload or input while using the service remains your property.

7. Acceptable Use

When using our services, you agree not to:

  • Engage in any unlawful or fraudulent activity;
  • Attempt to reverse-engineer, decompile, or interfere with our platform or systems;
  • Use the service to send spam or distribute malicious content;
  • Impersonate any person or entity or provide false information;
  • Violate any applicable local, national, or international laws or regulations.

8. Service Availability & Disclaimers

  • We strive to provide a reliable and uninterrupted service, but we do not guarantee 100% uptime or error-free operation.
  • We may temporarily suspend the service for maintenance, upgrades, or circumstances beyond our control, and will endeavor to provide advance notice when possible.
  • The service is provided "as is" without warranties of any kind, either express or implied, including fitness for a particular purpose.

9. Limitation of Liability

To the fullest extent permitted by law, Nexvora AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the service. Our total liability shall not exceed the subscription fees you paid in the three months preceding the claim.

10. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.

11. Modifications to These Terms

We reserve the right to update or modify these Terms of Service at any time. We will notify you of material changes via email or an in-platform notice. Your continued use of the service after such notification constitutes your acceptance of the revised terms.

12. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of theĀ United States.
  • In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation. If unresolved, disputes shall be submitted to a court of competent jurisdiction.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email:Ā support@alltheluxora.com